Soundshield 4G has been designed to provide Contact Centre Headset Users with the highest level of acoustic protection while maintaining excellent voice clarity and intelligibility. In addition to this, the new Soundshield's intuitive colour touchscreen provides users with all the essential call controls right at their fingertips.
The Soundshield 4G uses a two pronged approach to acoustic safety: Noise Limiting and Shriek Rejection.
The National Occupational Health and Safety Commission has set a maximum average daily noise exposure level of 85dB over an eight hour period in the workplace. This limit is especially important for contact centre agents who are constantly on calls and wearing a headset, because long term exposure to loud sounds can potentially cause a person's hearing to degrade over time.
The Soundshield's noise limiting capabilities ensure this requirement is met and protects long term hearing. Shriek Rejection on the other hand, protects an agent from sudden, loud, high pitched sounds that could cause immediate acoustic injury.
The Soundshield's two pronged approach to acoustic safety offers the ultimate in acoustic protection. Limiting the incoming volume protects an agent's general hearing by reducing long term noise exposure; and the Sonaron™ shriek rejection software inside every Soundshield 4G prevents an agent suffering acoustic shock injury.
Developed by Polaris, Sonaron is the world's first Acoustic Shock Protection software offering HD Wideband Sound.
Sonaron software runs in all Soundshield 4G products:
Soundshield 4G - No other acoustic protection device provides such comprehensive functionality.